Skip to content
Penfold ConstructionRoofing and storm repair, Dallas
Answering 24/7(214) 429-4542

Storm and emergency

Hail damage roof repair in Dallas

Hail bruises do not leak the week of the storm. They leak next spring, after the granules wash off and the mat cracks.

  • We answer 24/7
  • Dallas service office
  • Adjuster met on the roof
  • 24/7Calls answered
  • DallasService office
  • EnnisHead office
  • 1 to 2Days, most re-roofs

Quick answer

Hail damage roof repair in Dallas starts with an inspection that marks every bruise, cracked shingle and dented vent with chalk and a photo, slope by slope. Under about eight hits per square on one slope the fix is usually a repair; above it the slope or roof is replaced, and the documentation becomes your insurance claim. We meet the adjuster on the roof and handle supplements.

The job

What hail actually does to a Dallas roof

A hailstone knocks the granules off where it hits and bruises the fiberglass mat underneath. The bruise is soft to the thumb the day after and cracks over a few hot months. Metal takes it differently: dented vents, split boots, gutters pocked like a golf ball.

Slopes facing the storm take the worst of it, so one side of a roof is often a total loss while the other is fine.

Updated September 2026

Warning signs

Signs your roof took hail

  • Granules in the gutters

    A gritty layer at the downspout outlet after the storm.

  • Dented vents and turbines

    Soft aluminum shows every hit.

  • Split pipe boots

    Rubber boots crack where stones landed.

  • Pocked gutters and downspouts

    Dimples on the top face and the outside edge.

  • Dark spots on the shingles

    Bare mat shows through where granules left.

  • Damaged window screens and AC fins

    Collateral hits that confirm the storm path.

  • Neighbors with new roofs

    The same storm hit yours at the same angle.

What happens after you call

From the storm to a finished roof

  1. Call after the storm

    Tell us the date and what you see.

  2. Slope-by-slope inspection

    Chalk circles, test squares, photos of every hit.

  3. Written report

    Repair or replacement, with the reasons and the scope.

  4. You decide on the claim

    Filing is your call; the report supports it either way.

  5. Adjuster on the roof

    We meet them and walk the marks.

  6. Supplement if needed

    Missed items are documented and submitted.

  7. Repair or replacement

    Scheduled once the scope is agreed; one to two days for most roofs.

Granule loss and bruised shingles

We walk every slope with chalk, circling each hit inside a ten-by-ten test square so the count is visible in the photos. A bruise is confirmed by touch, not by looks, because a blister from sun looks the same from a distance. Gutters full of granules are a tell. When the count on a slope crosses the threshold most carriers use, that slope is written for replacement rather than patching. The count, not the size of the stones, is what the scope is written from.

Hail hits chalked inside a test square on a Dallas roof

Dented vents, flashing and gutters

Soft metal records hail better than shingles do, so a dented turbine, a pocked pipe boot or a hammered gutter is often the evidence that gets a claim approved. We photograph every one. The repair replaces the vents and boots with new metal, re-seals the flashing where the dents broke the sealant, and re-hangs or replaces gutter runs that no longer hold pitch. Nothing is replaced with a lesser gauge than what was there, and window screens and AC fins go in the same report.

Hail-dented turbine vent and split pipe boot

Hail inspection and documentation

The report you get is the one the adjuster sees: a slope diagram, the test-square counts, photos of every collateral hit, and a written scope with the shingle, underlayment and vents named. We do not file the claim for you and never sign anything at the door. If the roof is not damaged enough to claim, we say so in the same report and you keep it for the next storm. The report is emailed to you with the full photo set attached in full resolution.

Slope-by-slope hail inspection report on a tablet

Repair versus replacement after hail

A few hits on one slope, on a roof under ten years old, is a repair: damaged shingles are cut out and matching GAF, Owens Corning or CertainTeed shingles woven in. Widespread bruising, or a roof past fifteen years that will not take a repair without breaking, is a replacement, usually of the whole roof because carriers pay for matching. The report says which it is and why, before any adjuster is involved. Either way the decision is written down with the counts that support it, so you can hand it to anyone.

Roofers knocking on doors in your neighborhood?

Send us two photos of the gutters and a vent and we will say whether the roof needs a walk.

(214) 429-4542

Roofing in Dallas

What we see on Dallas roofs

The April 25, 2026 storm dropped hail from quarter to tennis-ball size across Dallas, Collin, Denton and Tarrant counties, with the worst core through the central and eastern Metroplex and 60 mph gusts pushing it sideways into siding and gutters. East side roofs that took that storm broadside are the ones we are still finding cracked mat on in September. North Texas sits inside hail alley and the metro is hit almost every year, so a roof that was fine last year is not fine by default now.

Budget

What a hail repair costs, and who pays

These factors decide whether hail work is a repair or a claim.

  • Hit count per slope

    Below the carrier threshold it is a repair; above it, a claim.

  • Roof age

    Old shingles break when lifted, pushing a repair into a replacement.

  • Matching

    Discontinued colors mean the whole roof, not one slope.

  • Collateral metal

    Vents, boots, gutters and screens add line items.

  • Deductible

    Texas policies usually set it as a percentage of dwelling coverage.

  • Policy type

    Replacement cost pays the roof; actual cash value subtracts depreciation.

  • Timing

    Demand after a metro-wide storm stretches schedules for months.

Brands we install and service

GAFOwens CorningCertainTeedMalarkeyAtlasTAMKOIKODECRABoralEagle RoofingCarlisle SynTecVELUX

Questions we get

Hail questions Dallas homeowners ask us

Storm came through? Get the roof looked at this week

No pressure at the inspection, and the report is yours to keep, claim or no claim.

On the map

Find our Dallas office

1530 W Mockingbird Ln Ste 540, Dallas, TX 75247

Call (214) 429-4542